Customer Charter
As part of the Customer Charter, CIDB strives to achieve the following service levels:
Local Contractor's Registration
The process duration is One (1) working day
- 1. Special Permit Application
The process duration is Five (5) working day
- 1. New Applications (R1)
- 2. Renewals (R4)
- 3. Re-registrations (R10)
- 4. Modification In Grades / Categories / Specialisations (R5)
- 5. Changes to Registration Details (R6)
Pendaftaran Construction Personnel
The Construction Personnel Certificate is generated within Three (3) days from the payment receipt issued by CIDB
Declaration Of Construction Work And Levy Imposition
Declaration of cosntruction work is implemented via online and levy will be imposed immediately after declaration is made.