FAQ
CIMS System CIDB
Who are eligible for CIMS User ID registration?
Local individuals and employers/companies can register online through the following link : https://cims.cidb.gov.my/SMIS/regcontractor/regnewuser.vbhtml
How do I activate my CIMS User ID?
Once registered, do check the “inbox” or “spam” or “junk” folders of your registered e-mail box to view and click the link for activation.
How do I request for "re-send" e-mail for CIMS User ID activation?
Click on the “ Did not receive activation e-mail” at cims.cidb.gov.my and check in your ‘inbox” or “spam” or “junk” folders of your registered e-mail box to view and click the link for activation.
How do I reset my password?
Click onto “forgotten my password" at cims.cidb.gov.my
How do I cancel my old e-mail address and change to a new e-mail address?
Please enter a new feedback at e-bantuan to apply for the cancellation of the old id. Wait for the response e-mail from CIDB Careline requesting validation documents, before your old id can be cancelled.
Pendaftaran Contractor
Who are eligible for CIMS User ID registration?
Please refer to FAQ ID CIMS
How do I access guidelines and regulations for contractor registration applications?
You may refer to the guidelines through this link:
Keperluan Prosedur Pendaftaran Kontraktor & Manual Pengguna (refer to page 4 – 21)
How do I apply for a new/renewal of the;
Fresh applications and applications for renewal may be made by logging in CIMS and by following the manual in the following link:
Keperluan Prosedur Pendaftaran Kontraktor & Manual Pengguna (refer to page 24 – 51)
Fresh applications and applications for renewal may be made by logging in CIMS and by following the manual in the following link:
Keperluan Prosedur Pendaftaran Kontraktor & Manual Pengguna (refer to page 73 – 82)
Fresh applications and applications for renewal may be made by logging in CIMS and by following the manual in the following link:
What are the registration fees chargeable for new registration and renewals for local contractors?
Fee (RM) | |
---|---|
Process Fees |
|
New registration / Re-registration | |
G1 | 20 |
G2 | 80 |
G3 | 150 |
G4 | 350 |
G5 | 700 |
G6 | 1000 |
G7 | 1400 |
Renewals | 50% of registration fees (provided there is no change in Grades involved). |
For more information, check out pages 5-6 (Processing Fees) & 10 (Registration Fees) In the following link:
How do I check on my application status?
- Application status can be accessed via:
Systems log in CIMS > Registration > View Application History
-
Application Outcome Letters may also be checked upon:
System log in CIMS > Registration > View Letter & Certificate
How do I make a Project Declaration?
Project declarations may be made by following the guidelines as stipulated in the following link:
What project value is chargeable by levy and what is the value of the levy?
A levy of 0.125% is imposed on the value of construction work contracts that exceed five hundred thousand ringgit and above (>RM500,000.00).
Who will be responsible for the settlement of the levy?
The levy shall be settled/paid by the main contractor who had made the declaration for the entire value of the project.
How do I pay the levy?
Payments may be made via:
- Bank Draft at the nearest CIDB office or;
- Online Payment Transfer
How do I contact CIDB for more info on contractor registration?
For further information, please contact CIDB Careline at 1300 88 2432 or refer:
Construction Personnel Card Registration (Green Card)
How do I apply for, or, renew a Construction Personnel Card (Green Card)?
Applications for the card and renewals can be made online through the CIMS SystemApplicants must have the CIMS system ID whereby access ID registration are made by:
a) Individuals (Local Residents only);
Construction Personnel Registration User Manual (Individual and Trainees)
b) Employer’s ID
Construction Personnel Registration User Manual (Employer ID)
How do Malaysian citizens/Local Malaysian residents apply for the Construction Personnel Card (Green Card)?
Applications from those whom are Malaysian citizens/Local Malaysian residents can be made online through the CIMS System as Individuals or through their employers. It is necessary that Applicants/Employers have ready CIMS system access IDs.
For further instructions please refer to the manual below:
Construction Personnel Registration User Manual (Individual ID)
What about applications for the Construction Personnel Card (Green Card) by non-Malaysian citizens/foreigners?
Applications for the card by non-Malaysian citizens/foreigners can ONLY BE MADE through employers in possession of the CIMS system access IDs.
For further instructions please refer to the manual below:
Foreign Construction Personnel Registration User Manual (Employer ID)
How do I register an ID for individual/employer?
ID registration must be made through an active e-mail account. Once registered, please check your “inbox” or, “spam” or, “junk” folders of this e- mail account to view and click the e-mail activation link for first time log in.
Click the link below to re-apply for an e-mail activation if you have not already received it.
What if a Malaysia citizen applicant pays for the application of a Construction Personnel Card (Green Card) and yet, did not get a validation notification for the transaction?
- If there are no notifications received via e-mail or SMS after 3 days of making the application, please come to the nearest CIDB state/branch counter for further checking and data tracking using the “card reader”.
What is the amount payable for application/renewal of the Contruction Personnel Card (Green Card) for residents/foreigners?
Payment Details
a) Payment Process Application: RM10
b) Applications Fee
i. New Application: RM25/ year
ii. Renewal: RM25/ year
c) Card Replacement Fee
i. Loss of card
- First Instance: RM50
- Second Instance: RM150
- Third Instance: and so forth RM250
ii. Damaged RM25
Look to the Guidelines below for reference:
What is the grace period between payment and receipt of the Temporary Construction Personnel Card (Green Card) Pass?
The temporary pass can be printed on the spot upon settlement of payment validated by the CIMS system, by clicking the section Construction Personnel > Personnel Card > Personnel Card Listing > Print.
For better understanding, please refer to the Construction Personnel Registration User Manual
How long is the waiting period between payment and receipt of the Temporary Construction Personnel Card (Green Card) Pass?
The Construction Personnel Card (Green Card) should arrive within 60 days upon clearance of payment. If you did not get the Construction Personnel Green card within that period, you can contact CIDB Careline at +603 – 5567 3300.
Where would my Construction Personnel Card (Green Card) be sent to?
The Construction Personnel Card (Green Card) will be sent to the address selected during the payment process i.e the address corresponding to that in your identity card or, your employer’s address as registered in CIDB’s CIMS system.
What is the eligibility requirement in making an application for the Construction Personnel Card (Green Card)?
Anyone employed in the construction industry AND those performing construction works are eligible for consideration in registration as Construction Personnel.
Look to the Guidelines below for reference:
Construction Personnel Registration Guidelines
What are the requirements for new applications and renewals for the Contructions Personnel (Green Card)?
- Applicants must be employed in the construction industry AND performing construction works.
- Applicants must be aged 18 years and older
- Applicants must attend the Safety Induction Course for Construction Workers or its equivalent
- Compliance of other written laws or policies that has been set by the government
Look to the Guidelines below for reference:
Construction Personnel Registration Guidelines
What are the requirements for the Construction Personnel Card (Green Card) registration for foreign workers?
Applications for registration of foreign construction workers must be made by the employer (refer to the employer’s details on permission to employ, permit holder under the construction sector and validity duration of the permit).
The above information may be acquired through the following Guidelines:
Construction Personnel Registration Guidelines
Can the applicant make changes to the Construction Personnel Card (Green Card) postal delivery address?
Once payment has been made, the applicant is not allowed to change the delivery address. However, if a change of address is necessary whereby payment has not been made; the company staff or agent can inform CIDB to cancel the application prior to making a new application.
What should I do if I did not receive my Construction Personnel Card (Green Card) when my temporary 60-day pass expires?
The Construction Personnel Green Card’s absence does not hinder the construction personnel from entering and carrying out works at the construction site since construction personnel registration has been made. The QR code on the temporary pass may be used as evidence for authentication of the construction personnel’s details.
What is E-Handover and its role?
The E-Handover system is a platform that verifies the receipt of the card by the personnel/employer which replaces the physical handover of the cards over the CIDB state/branch counters. The system is a front-liner that informs employers/personnel on the status of the postal delivery of the card via the information notification tracking number. E-Handover began operations on 1/2/2020 in line with the voluntary closure of over counter deliveries at CIDB State/Branch offices.
Refer to the manual below for further information:
What are the available avenues for making a complaint for the late arrival of the Construction Personnel Card (Green Card), and the rejection by some clients/construction site parties of the Temporary Pass?
Employer/staff can submit complaints to CIDB e-Bantuan with the attachment of an official letter relating to the denial of construction site entry by disclosing project details, contractor and clients involved so CIDB can take further action.
At the time of applying for the Construction Personnel Card (Green Card), I discovered that details of Skills/Academic Certificates were missing from the CIMS system's list. What should I do?
If your skills/academic certificate details are not in the CIMS system’s list, please check for certificates recognition at the Malaysian Qualifying Agency (MQA). If available, elaborate further detailing proof of confirmation for the certificates to CIDB via the e-Bantuan system. This allows for CIDB to update the certificate information in the CIMS system. Applicants are advised to postpone their application for the Construction Personnel Card (Green Card)until their certificates information is updated.
Refer to the access below for a review of certificate recognition by MQA: